By opting in to receive text messages from Crow Estate Planning & Probate, you agree to receive appointment reminders, case-related updates, and direct communications from our firm. Message frequency varies. You can opt out at any time by texting STOP. Message and data rates may apply.
Terms and Conditions for SMS Messaging
1. Program Description
The Crow Estate Planning & Probate SMS Program provides clients and prospective clients with:
- Appointment confirmations and reminders
- Scheduling communications
- Case-related updates and status notifications
- Requests for documents or information
- Responses to client inquiries
These messages are intended to facilitate communication regarding legal services you have requested or are considering.
2. Consent to Receive Messages
By providing your phone number and opting in, you consent to receive SMS messages from Crow Estate Planning & Probate.
- Consent is not a condition of hiring the firm
- Message frequency will vary based on your interaction with us
- Standard message and data rates may apply
3. Opt-Out Instructions
You can cancel SMS communications at any time.
- Text STOP to any message you receive from us
- You will receive a confirmation message after opting out
- After that, you will no longer receive SMS messages from us
If you wish to resume messages, you may opt in again as you did previously.
4. Help and Support
If you are experiencing issues with our SMS program:
- Reply HELP to any message
-
Or contact us directly:
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Email:
- Phone: (931) 218-7800
5. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
6. Message and Data Rates
Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies.
For questions about your messaging or data plan, contact your wireless provider.
7. No Guarantee of Delivery or Security
Text messaging is not a secure method of communication.
- Messages may be intercepted, delayed, or accessed by third parties
- Do not send sensitive, confidential, or time-sensitive legal information via SMS
For confidential matters, please contact our office directly.
Privacy Policy
1. Information We Collect
We may collect the following information when you interact with our firm:
- Name
- Phone number
- Email address
- Information you provide regarding your legal matter
2. How We Use Your Information
We use your information to:
- Communicate with you regarding appointments and legal services
- Provide updates related to your case
- Respond to inquiries
- Improve our services and client experience
3. SMS-Specific Data Use
Mobile information collected for SMS communications will be used solely for:
- Communication related to your legal matter
- Appointment scheduling and reminders
We do not sell, rent, or share your mobile information with third parties for marketing purposes.
4. Information Sharing
We do not sell or rent personal information.
We may share information only as necessary:
- To provide legal services
- To comply with legal obligations
- With service providers who assist in operating our business (such as messaging platforms), subject to confidentiality obligations
5. Data Security
We take reasonable measures to protect your information. However:
- No system is completely secure
- SMS communication is inherently insecure
6. Your Choices
You have the right to:
- Opt out of SMS communications at any time (text STOP)
- Request that we update or correct your information
- Contact us with privacy-related questions
7. Contact Information
If you have questions about these Terms or this Privacy Policy, contact:
Crow Estate Planning & Probate, PLC
Phone: (931) 218-7800