Privacy Policy

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Privacy Policy

Last updated: April 6, 2026

Crow Estate Planning and Probate, PLC (“us”, “we”, or “our”) operates the https://www.johnwcrow.com website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.johnwcrow.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

By opting in to receive text messages from Crow Estate Planning & Probate, you agree to receive appointment reminders, case-related updates, and direct communications from our firm. Message frequency varies. You can opt out at any time by texting STOP. Message and data rates may apply.


Terms and Conditions for SMS Messaging

1. Program Description

The Crow Estate Planning & Probate SMS Program provides clients and prospective clients with:

  • Appointment confirmations and reminders
  • Scheduling communications
  • Case-related updates and status notifications
  • Requests for documents or information
  • Responses to client inquiries

These messages are intended to facilitate communication regarding legal services you have requested or are considering.


2. Consent to Receive Messages

By providing your phone number and opting in, you consent to receive SMS messages from Crow Estate Planning & Probate.

  • Consent is not a condition of hiring the firm
  • Message frequency will vary based on your interaction with us
  • Standard message and data rates may apply

3. Opt-Out Instructions

You can cancel SMS communications at any time.

  • Text STOP to any message you receive from us
  • You will receive a confirmation message after opting out
  • After that, you will no longer receive SMS messages from us

If you wish to resume messages, you may opt in again as you did previously.


4. Help and Support

If you are experiencing issues with our SMS program:

  • Reply HELP to any message
  • Or contact us directly:

5. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.


6. Message and Data Rates

Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies.

For questions about your messaging or data plan, contact your wireless provider.


7. No Guarantee of Delivery or Security

Text messaging is not a secure method of communication.

  • Messages may be intercepted, delayed, or accessed by third parties
  • Do not send sensitive, confidential, or time-sensitive legal information via SMS

For confidential matters, please contact our office directly.


Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our firm:

  • Name
  • Phone number
  • Email address
  • Information you provide regarding your legal matter

2. How We Use Your Information

We use your information to:

  • Communicate with you regarding appointments and legal services
  • Provide updates related to your case
  • Respond to inquiries
  • Improve our services and client experience

3. SMS-Specific Data Use

Mobile information collected for SMS communications will be used solely for:

  • Communication related to your legal matter
  • Appointment scheduling and reminders

We do not sell, rent, or share your mobile information with third parties for marketing purposes.


4. Information Sharing

We do not sell or rent personal information.

We may share information only as necessary:

  • To provide legal services
  • To comply with legal obligations
  • With service providers who assist in operating our business (such as messaging platforms), subject to confidentiality obligations

5. Data Security

We take reasonable measures to protect your information. However:

  • No system is completely secure
  • SMS communication is inherently insecure

6. Your Choices

You have the right to:

  • Opt out of SMS communications at any time (text STOP)
  • Request that we update or correct your information
  • Contact us with privacy-related questions

7. Contact Information

If you have questions about these Terms or this Privacy Policy, contact:

Crow Estate Planning & Probate, PLC
Phone: (931) 218-7800

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Contact Us

Our Locations

Clarksville

512 Madison St Suite A, Clarksville, TN 37040

931-218-7800
Nashville

1503 16th Ave S,
Nashville, TN 37212

615-558-8002
Franklin

321 Billingsly Court Suite 20, Franklin, TN 37067

(615) 996-1400
Hopkinsville

203 E 9th St,
Hopkinsville, KY, 42240

270-569-0006
Springfield

719 S Main St Suite 110, Springfield, TN, 37172

615-914-2184
Chattanooga

736 Georgia Ave Suite 504, Chattanooga, TN 37402

(423) 709-5401